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Marketers need to tread carefully when contemplating behavior based advertising

Posted by John Horniblow on Jul 17, 2009 in General, Online Media

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Reposted from http://blog.label.ch

The behavioral advertising tracking platform Phorm hit the news again last week as the UK ISP Talk Talk followed a move by BT (British Telecom) when they canceled their trials with the company.

It comes as no surprise to me. Phorm has developed technology which collects information on web use in order to serve Internet users with highly targeted adverts and serves ads to people based on their web-browsing behavior. Relying on deep packet inspection, in which every data packet is opened and examined, Phorm builds a profile of consumer’s web-surfing habits. The service surreptitiously tracks and interpolates their behavior without disclosing itself or without asking permission.

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