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Can Twitter & Social Media channels replace Mainstream Media ?
AKA. The day Michael Jackson killed Twitter -
The past two weeks has been a defining period for Twitter. #Iranelection and Micheal Jackson’s death are the most recent defining moments that have allowed the microblogging service and Social Media to show their impact on mainstream mass media and government affairs. Early morning Friday (Europe) Twitter’s servers collapsed under a tsunami of tweets in the public out pouring surrounding the king of pop’s death. Not only was Twitter buckling under the deluge of Tweets but Google also served an error page and News websites around the world slowed considerably. As the news of the king of pops death broke, Google feared it was under a denial of service attack and served its error page. As it calmed down the Michael Jackson search trend was substantiated and it was rated as “volcanic”.
Follow the trend on Nielsen’s Blog Pulse According to the BBC, initial data from Trendrr, a Web service that tracks activity on social media sites, the number of Twitter posts containing “Michael Jackson” totaled more than 100,000 per hour. That put the momentary news of Jackson’s death equal to the peak surrounding the Iran protests ten days before.
This was originally posted at http://reinikainen.co.uk/2009/06/iranelection-cyberwar-guide-for-beginners/ and then the account was suspended within a couple hours. I’ve reposted it in its entirety here from Brookes Baine Read more…
Mashable reported a few days ago thatTwitter’s Phenomenal Growth Suddenly Stops or has slowed to a trickle since Nielsen reported a massive increase in time spent on Twitter in total minutes rose by a phenomenal 3712% from April 08 to April 09.
It could mean that Twitter is hitting a plateau and the buzz surrounding the platform is waning this month. Nielsen’s findings are that there is only 40% retention rate of users. As the hype that has drawn users to Twitter wears off a slowdown in growth of Twitter can only be expected. Twitter could “only” expect a 10% growth if rate of that trend continued, but lets face it, thats not a bad number
n. The Twitter social networking service and the people who use it. Also: twitterverse, Twitter-verse. [Blend of Twitter and universe.]
The word Twitterverse entered the lexicon of social media in a big way in the past few months. Its appeared on NPR ( National Public Radio ) in the Washington Post , spawned a blog by Emily Chang, of Ideacodes in SF and the 1st or beta edition of a Twitterverse map.
I think the map is the best and possibly the least abstract representation of a fast emerging world and was produced by Brian Solis , Principal of FutureWorks, PR and New Media agency in Silicon Valley . He released a beta version of what he calls the Twitterverse v 0.9 last week ( see Gazing into the Twitterverse). What he and partner Jess3 have produced is a spiral universe that begins to place an order to a complex set of relationships surrounding Twitter from search , communication, mobile, analytics, relationship management, advertising and events. The spiral representation seems to be like that of solar system revolving around a central star in long tendrils representing a map of tools and applications for conversation management and measurement emanating from the vortex of Twitter.
So what does the word Twitterverse mean and where does it originate from?
The Urban Dictionary provides a broad user friendly meaning online. “the cyberspace area of twitter. This naturally extends beyond twitter.com to anywhere you can twitter, which includes cell phones.” It appears that the cyberspace area is largely undefined.
Wordspy , a blog on the word lovers guide to new words, attributes the origins of the word to Twitterverse to Adam Pasick, “SXSW and the Twitterverse,” Monkey Daemon, March 12, 2007
Adam described Twitter as ” a sort of minute-by-minute blog that you send and receive from a computer or text message. All too often this takes the form of scintillating entries like “I’m eating breakfast,” and other stuff that you really don’t need to know about other people. But the allure at SXSW is that all the cool kids are doing it. So if you want to find the cool parties, you have to read Twitter. It’s geek clique chic.”
As Brian Solis’ graphic representation shows the Twitterverse has evolved since those early days, the public, companies, the press, have all run to get on board to explore and exploit the platform as a short form news , PR, promotion, and ideas to a range of tools that map the relationships between information sources , their conversations topics, circles of influence, and the broad sweep pf readers or “followers”.
To emphasize the size and significance of the microblogging platform Neilsen reports that time spent of time spent on Twitter has grown a phenomenal 3,712 % in the past year. Who ever coined the phrase Twitterverse is watching this new universe take shape and form as it expands.
Top 10 Social Networking and Blog Sites Ranked by Total Minutes for April 2009 and Their Year-over-Year Percent Growth (U.S., Home and Work)
RANK
Site
Apr-08 Total Minutes (000)
Apr-09 Total Minutes (000)
Year-over-Year
% Growth
1
Facebook
1,735,698
13,872,640
699
2
Myspace.com
7,254,645
4,973,919
-31
3
Blogger
448,710
582,683
30
4
Tagged.com
29,858
327,871
998
5
Twitter.com
7,865
299,836
3712
6
MyYearbook
131,105
268,565
105
7
LiveJournal
54,671
204,121
273
8
LinkedIn
119,636
202,407
69
9
SlashKey
N/A
187,687
N/A
10
Gaia Online
173,115
143,909
-17
source: The Nielsen Company
This blog is published and maintained by John Horniblow AKA BladeDigital ™ : On the Cutting Edge
P & G hosted an EMEA Digital Night at in Geneva bringing together its marketing , ecommerce , digital communications people and their agencies to participate in a digital and social media experiment on a real live campaign. At its outset it appeared to be a daunting proposal , to spearhead a full blown digital media campaign in two hours with the ultimate idea being to maximize the groups reach , push their influence, and market and sell the idea of donating for a Pampers & UNICEF program to eliminate Tetanus aiming to raise 100, 000 GBP in 18 hours.
Pampers Save a Baby. One pack , one baby.
“A baby dies every three minutes somewhere in the world from tetanus. It is completely avoidable and Pampers is sponsoring and raising money for a UNICEF vaccination program worldwide.”
The ensuing two hours was bold and adventurous as assigned groups armed with a few basic executional assets and a donation landing page split off to devise and execute a fund raising campaign utilizing only digital channels. There were no set rules in what the approach needed to be other than it needed to be “executed with integrity”.
The groups immediately raced to begin and obvious point to turn to were their friends and associates linked in the various social networks. Facebook groups emerged , links appears, a donate widget application got added to personal pages and the conversation began in earnest. The emergence of strategy then began to permeate the groups as each devised campaign message and a reach strategy in how to maximize audience across a multiple touch points making the approach more sophisticated, pointed and less haphazard.
Blogs , YouTube videos, an influencer campaign on Tweeter and through Facebook , chasing and contacting high value donors , negotiations for impressions across online publishing networks linking multiple contact channels and coming together at a rapid pace. In a jaw dropping moment a little while latter a one million impression banner campaign appeared across one of Germany’s major newspaper sites. The buzz and influencer phenomena then took over with global reach. As the intensity of the push to raise money took hold , groups began to monitor their competitors actions and tactics, calling for quick decisions on how best to out wit the competition and move to next channel almost in a race to be first. Viral campaigns riding on the back of Selma Hayak’s ambassadorship sprung up, well designed internal direct email campaigns raced through the P & G network , tell to friends campaigns in the social sites. A directed and awe inspiring frenzy of digital buzz. The results .. they are a secret .. but it worked.
Who owns the social web isn’t really a big question. In the many communities the ownership or even the behaviors in that social community are often dictated by the community itself. The community owns the community , the community polices itself and protects itself, and everybody in the community shares a democratic principle of ownership and inclusion. My observation of inter-communications on many fan and strong communities is that there can be a point of self regulation , where the community members dictate what sorts of behaviour are acceptable , what tone of discussion is acceptable and will pull other members in the community into line or reject them if they feel they are being antisocial or unfair in the context of that community’s voice. In the community or social media world its the community that has the power or the onwership by virtue of being involved and sharing their voice and ideas. What it does is really raise the question “who owns the community’s brand”? In the Social media world its definatly the consumer who owns the brand. Even real world (non virtual brands) are often owned in the mind of the consumer, despite what their manufacturers, FMCG brand managers might mistakenly believe, and the consumers non acceptance of product changes or variations often causes dramatic failures for brands. A brand is more than just a product. Coca Cola’s release of New Coke in 1985 floundered as a failure as Coca Cola forgot what its core brand stood for and thought that taste was the was only factor consumers cared about. Its research failed to highlight that Coke consumers had a deep and abiding emotional bond to the “Real Thing” and launched a new formulated Coke. The public basically boycotted the new product and the company had ceased production of the old product causing a huge and costly problem for the company. The company had to revert back to the old formula.
Facebook has become the greatest facilitators of human conversations, its building itself as a brand based on emotional bonds and trust in a shell of social , web 2.0 services. Friday’s announcement that Facebook users have voted to back changes which give them control over data and content they post on the site dosen’t surprise me. The community has spoken , the company had actually listened or risked failure. Following Facebook’s meteoric rise to its recent press announcements that it has reached a point of 200 million users I stopped to think about that number and a pending crisis on the ownership of personal data that had emerged in recent months. I for one and many of my friends expressed great concern and a potential swap of services at Facebook’s assertion that they owned the rights to any and everything published in their services, from photos, to widgets , videos , comments and conversations. It even went to the point where they could exploit any IP or copyright of anything posted on the site. Where it almost went wrong was to not listen to the true voice of its consumer base and continue to pursue a path of proprietary ownership of all and everybody’s personal content, thoughts and conversations when many complained or threatened to leave the service. In this case Facebook the brand, not the service, is wholly owned by the consumer base it serves.
What is interesting, and if not co incidental , is that it was the same day that Yahoo announced that Geo Cities was being closed down. Yahoo paid $3.5 bn for the free hosting service back in the early days of the dotcom boom. Where it failed to compete with the likes of Facebook and MySpace is that while they offered a similar concept of hosting free personal pages on the web there was no evolution in providing services that allowed a community to grow or for people to communicate or commune with one another or share it with other friends ubiquitously. Yahoo failed to wrap all it social and communication technologies that it had at its disposal in different business units( IM , email , even content ) into one set of social communications services and make the transition to a more Open Web. The brand never really made a leap to having an real emotional attachment to the consumer by failing to provide the emotional conduits or communications channels. Was this because Yahoo saw Geo Cities only as a media advertising opportunity? Another missed opportunity.
The concept of digital or online engagement has always been an integral part of the interactive vernacular from its very nascent days . In the early days at the run of the last century the people in the interactive business coined the phrase “stickiness” as a way describing a site or service where a consumer ( or the sites audience) would spend more time , continually revisit a site, play with more things , discover new features or actively converse with their friends. The social communications technologies were all well alive in the early adopter phase , bulletin boards, chat room , and IM. In the heady dotcom days the concept of developing media properties was all about stickiness. How else could you realistically place a value on your property and it potential for media placement if its audience didn’t return to site , stay longer , use its features , play games, watch or listen to media and go deeper than the 1st page ?
The real opener for Engagement or the liberator, so too speak, has been the uptake in the broadband connection at home , rather than having it relegated to the work place . The “always on” connection at home changed the descriptive concept of Stickiness to Engagement. The simple fact that there was a general mass market adoption of high speed internet predicated a change in the vernacular as the real marketing potential of the medium opened up. The availability of more connected , richer experience from the consumption of media ( video, audio , and animations ) and a greater depth in connectivity to services( e-commerce, search) and information opened up the medium and metaphoric description of Stickiness had to evolve to more active verb of Engagement.
The Age of the True Consumer’s Voice and Consumer Generated Content
Engagement never remains static( not that stickiness did either). The recent mass market adoption of social communication technologies, as in the last 3- 4 years, has led to today when we talk about the social media revolution, and Engagement has taken on a new face . Todays social media technologies are facilitators of conversations and dialogues not just confined to one site or group but open to any and everybody, almost anywhere, instantly. Everybody has a voice, a digital persona, a digital footprint and a devise for communicating digitally. It is the age of the “True Consumer’s Voice” . Digital Engagement is now the social communications evolution , encompassing social media, digital media and interactive services. Its not surprising that the UK government recently advertised to appoint a Director of Digital Engagement to help direct its efforts in “overseeing a move to engage more with citizens through social media and other digital technology.”
The Metrics
So how do we measure Engagement ? The debate is relatively new . In Eric T Peterson’s , web analytics demystified , he describes Engagement as ”an estimate of the degree and depth of visitor interaction on the site against a clearly defined set of goals.” I think there’s room to expand upon this. Webanalytics is one sided and there are two sides to the equation.
To me a website is essentially a closed environment , although blogs and RSS has opened up content distribution. The measurement of the closed environment is Quantitative and measurable, which is the web analytics view point; the end to which we can determine the quality of a website visit . The engagement metric comes down to , the depth to which a consumer will go into your site and propensity to interact with or view “critical content” , their ” length of visit”, whether or not they come back e.g. ” frequency of return visit”.
If we were to add the consumer’s perspective and become more subjective in the classical marketer’s view, using the analogy of the “path to purchase”, we could add the propensity to which a consumer would recommend or talk about the site, its content or its services to a friend using something like the net promoters score. ( you can’t find that in the web analytics) . This, when coupled with the web analytics , gives a good view of a loyalty or advocacy co-efficient for the site.
In the Open Web or social media context its about all about Consumer Generated Media ( CGM ) and there’s another dimension which is purely Qualitative. Its the understanding of the voice and tonality of Engagement or behaviourial responses a consumer has . You can measure and analyse Buzz, Tonality and Sentiment, with the real appreciation of the true consumer’s voice. When you add your closed systems reporting , e.g. the web analytics to your Open or social measurement of consumer’s voice then you really see the whole picture.
Digital Marketing is all about the consumer experience with , accompanied by, and within a brand virtually. From the physical dimension of a brand to its mental associations, its brand equity, or brand essence , down to very granular services or information surrounding its place in a consumer’s life, all can and should be experienced digitally.
One way of considering the full digital marketing mix is to look at as a digital ecosystem. As in any successful ecosystem, all the elements and their inter- relationships support and keep the ecosystem alive, adapting and thriving. And across the digital marketing mix there is a problem if these all remain in silos. The traditional marketing pillars of awareness, acquisition and consumer retention should be applied across all types of digital interactive services or content in that ecosystem as active environmental roles that support the ecosystem. More importantly, they must all be considered as digital consumer touch points, each with an active role to play. In a cohesive or holistic sense these traditional marketing pillars should applied against very activity in standalone website or across a full digital ecosystem ( sites, services, distributed content, social networks, digital media/advertising, email marketing and CRM ) and should always be considered. Conversely , these digital touch points should be supported by other non digital channels ( POS, above and below the line media , on pack) ; a virtual environment needs to exist with a physical counterpart.
While some of the activities, content, or interactive services you have on a site may seem obvious its always good to justify there existence against what your aims or goal are in the marketing mix. No one element is exclusive , all are interdependent just as they would be in the normal sales funnel, and what’s interesting about this is that you can seek to balance activities against the goals and make decisions of what interactive pieces you might consider for the traditional marketing pillars of awareness, acquisition and consumer retention.
What’s interesting today in the more social interactive world is that in the consumers journey along the traditional sale funnel seems to be either accelerated or they can identified anywhere in the funnel a lot quicker. The activities surrounding your he traditional marketing pillars of awareness, acquisition and consumer retention seem blurred. Lets take, for example, Bacardi . In its recent digital campaign to further its association with a night clubbing and dance club lifestyle worldwide, it chooses to be a trusted facilitator in an aspect of that lifestyle, by providing the service of a digital music sharing platfrom . It uses social media by offering aspiration based rewards of free limited edition, 1st to hear, music tracks to those consumers (its digital advocates) that act as a word of mouth spokes-peoples for the brand’s service by being the source of introduction of the Barcardi music sharing platform to their friends and rewards them accordingly. One could say that its the digital equivalent to brands giving away a utility that is associated with or inherent in products consumption. Like a coffee brand giving a branded cup or spoon or something inherently needed with the process drinking coffee. But in the case of Bacardi its wrapped up in a social relationship reward program that only digital can provide at relatively low cost and be highly. What is does is either accelerate the potential for identifying advocates or it even makes a brand advocate out of a consumer who may not necessarily consume the brand or be an MVC. This is not bad thing, who wants to stop a consumer talking about your brand in a positive way whether or not they consumer your brand?
“To help people to use and protect the data they create on networked services, and to advocate for compliance with the values of DataPortability.” Dataportability.org – Mission statement
I think that one of the most important and interesting projects to come too light over the past 18 months has to be the DataPortability project. I can’t think of a more defining project that seeks to put the consumer in control of their data, in an easy framework, than this.
As a digital marketer, online developer and manager of a major “ecosystem” of company websites I had always been challenged by and worked to successfully remedy the idea of a federated user login and password or identity that would allow users navigating a network or an “ecosystem”of websites to have just one unique ID. This unique ID allowing them access across a network , without having to login as multiple different identities across multiple sites and let them negotiate and choose or personalize what’s important to them and then manage their preferences.
Lets face it the majority of us have a number of identities in a myriad of web databases ; As a consumer I possibly over one hundred “sign ups” on sites where I have an identity or have surrendered my contact details for either verification of who I am , membership, product registration, interest in a communication, a CRM activity, a social network identity , or just a security login and password . If I was able to simplify this and manage that in a more organised and less haphazard way I would.
The concept of DataPortability is having the option or choice to use your personal data between trusted applications and vendors. As simple as that . What is important , especially in the current digital climate , is the protection of consumers rights when it comes to their data and data privacy. The consumers need to have control over their data by determing how they want to use it and who can use it. This includes access to data that is under the control of another entity and the interoperability of that consumer identity or data across an independent network of online services and sites. What will become important in the not too distant future, is the potential trust rating between the consumer and the companies providing online or digital services , media, and product marketing. Companies with the most transparent , upfront and honest approach to managing consumer data will ultimately be successful. Those whose integrity is questionable or not transparent will ultimately see a consumer backlash.
With raging debates taking place as to just how far companies such as Google own the insight to online behaviours by tracking consumer browsing habits from site to sites by cookie-ing them, the concept of DataPortability in extremely timely and necessary . Its scary to think that Google can pinpoint and locate with uncanny precision a physical person and have a map of all their behavioural characteristics and that they have been known in the past to surrender that information to government security and intelligence agencies.
With Social networks and the spill over to media networks becoming more open , more interconnected , and more distributed I would say that DataPortability is not an emerging trend but an imminent or inevitable necessity. The current list of sponsors is impressive Microsoft, Google, Facebook, SixApart, Digg, Plaxo, Linkedin and apparently 1000s of other participants. Interestingly it includes the two digital darlings, Facebook and Google, that appear to be at the centre of debates surrounding consumer data , who owns it , who controls it , and how it can be exploited, with both companies getting into hot water either by government privacy watchdogs or with their userbase themselves. With the support of cross-system data access, interoperability, and portability, people can bring their identities, friends, conversations, files, and histories with them to the service of their choice. This cuts down on the need for form-filling , new passwords, preferences of data transfer on the consumer side. The service providers or networks can tailor services to suit their consumer base with little effort required by the consumer. Consumers browse networked services and accumulate experiences and if they permit it, this information is updated in the network of sites a consumer may participate in. For online and digital service companies the “mutual control” and “mutual benefit” with consumers has an upside that the relationships remain relevant, data usage remains transparent and will encourage continued consumer usage.
Andy Cato - “Sharing music has always gone on. It’s giving music away that’s the problem. We wanted to come up with a 21st century version of what we used to do with cassette tapes. When you give music away for free it’s disposable. When you share it, it’s done with love.”
There is an inherent need for music publishers to create buzz around tracks and artists but also to work in their spheres of fellow producers, musicians and their fans or audience. So in the artist self publishing and artist self promotional days , that have the music labels traditional A&R business scrambling, what could be more relevant than a social network of music “taste makers” , musicians, labels and publishers? The emergent answer is ; SoundCloud !!
In the burgeoning world of social media applications there is a launch of new business concept everyday, redefining the working practices of many social and professional scenes across all types of businesses. Music, while being at the forefront of consumer media consumption changes, is no different. While in its nascent days SoundCloud offers a full social network for the thriving music scene based on the simple sharing and following concept. SoundCloud makes it easy for people to send & receive music. Simple as that. What it isn’t is one of those illegal peer to peer file sharing platform that have all but hijacked the music industry and elevated music piracy to the epidemic level. The promise of music uploading and sharing in this community is that you cannot share music without the consent of the proper right holders and any user sharing music illegally runs the risk of having their account deleted and being reported to the relevant authorities. You can make your music private or public and shareable. What could be more easy than uploading your latest mixed track, to your known group of promoters and tastemakers or giving it a limited public preview or limited public download that could be shared across the social media websites across the world?
What I also find appealing is easy to use interface, a simple but effective and non nonsense way of getting at what you are there for , listening to music . This is not a Rhapsody or Pandora like website either , but a more socially driven sharing platform minus any overbearing commercialism .
The Angel 60 Channels
But lets not kid ourselves , not every budding or aspirant musician or DJ is bound to be a radio star or a pioneer in digital music business model such as The Angel , Radiohead, Prince or Groove Armada. What is clear in this application is that realm of music PR belongs in the hands of its fans and promoters. ”Social Media” places the audience at the forefront of PR or word of mouth promotion, playing into the hands of the real evangelists; the buzz creators. SoundCloud will only grow and mature over time from its early underground days. What interesting to me is that the age of mix tape or mix CD is a fading long gone distant memory.
Music and its digital portability has placed it upon the crest of the wave of change in traditional medias, creating an urgent need for the major Records Labels and Publishers to review there very model of business. The new wave of artists and their producers are clearly taking control of their own livelihoods and their media.
You may not know it but Hi5 is the third largest social network in the world polling into position behind Facebook and MySpace. What make its different from the other two is clearly its audience. It has around 60 million unique visitors per month , 40% of whom come from Spanish speaking countries. This makes it the largest Latin American or Hispanic social network . While virtually unheard of in the United States the UK or some of Europe there are reasons to believe that this could change. The key information to be aware of is that more and more people in the U.S. are discovering the site, a trend line that will likely keep bending upward in the next 12 months. What would be interesting to track is whether this new US based audience is ethnically and demographically the young Hispanic and creates a parallel spanish speaking social network the covers the Americas and Spain . As of mid-2007 the Hispanic community in the US, the largest minority group , accounted for 15.1% of the total U.S. population and also since 2000 have accounted for more than half (50.5%) of the overall population growth in the United States
Hi5′ s music and video applications rival those of other, more popular social networks, and Hi5′s mobile app is first rate.
Hi5 won’t be bigger than Facebook by the end of the year, but it will have grown significantly, and it will have given many people an attractive alternative to try out
What will be interesting to observe in the near future is whether the identities of one social network can or will be able cross register with the other using the concept of Open ID.
There are “No Rules” anymore when it comes to the music industry and how band or musical acts market themselves in the digital age. To underscore the changing ways of doing business and the ability of an act taking control of its music and image outside of the “record deal” - traditionally label based system, Groove Armada’s deal with Barcardi Rum is unprecedented. Its a pure play “Branded Content” deal. The UK based , world renowned DJ and dance music act Groove Armada, has signed an exclusive one year recording, DJing and promotional deal with Barcardi. And it has the music industry pundits questioning whether its a ”Sell Out” or another wake call in the ever evolving era of media portability and its impact on all traditional entertainment media.
In the 21st Century music scene, with music sales down and the internet transferring power to the artists, their options are wide open. In what could be called a symbiotic exchange or promotional deal, Groove Armada gets to be promoted and play to new audiences worldwide under the marketing flagship of Barcardi. It is what could be called a branded content viral or social marketing deal too. Bacardi is the facilitator of content or music sharing, is associated to a “hip act ” and right in touch with core audience and their media and social habits. A four-track EP – the only music to be released under the contract - was launched by Tom and Andy Cato at the Midem international music convention in Cannes yesterday.
The Branded Content – Social marketing deal
The EP will be delivered through an innovative sharing mechanic called Bacardi B-LIVE Share; a pioneering online application encouraging and rewarding consumers who share Groove Armada’s music from the EP with their own online communities. Andy Cato says of the model - “Sharing music has always gone on. It’s giving music away that’s the problem. We wanted to come up with a 21st century version of what we used to do with cassette tapes. When you give music away for free it’s disposable. When you share it, it’s done with love.”
The first track has just been released as a free download for free from http://www.bliveshare.com , Baracardi’s brand spanking new music / promotional sharing platform.
In what is surely an experiment in Social Media and Viral marketing , to get the other three tunes, fans must share the first with their friends, who share it with their friends, who share it with their friends.
To get the second track, the fans and their network of friends must spread the first 20 times through the website. To get the third, the network must share it 200 times. And for the fourth, the first MP3 must be shared 2,000 times in total. The originator or ancestor being able track their spread of music through their social network with a window of six weeks to spread it, after which time all four songs will go on sale through normal digital stores.
The site includes social sharing applications with Facebook , MySpace , blogs , websites , and a call to social email campaigning.
According to the BBC, initial data from Trendrr, a Web service that tracks activity on social media sites, the number of Twitter posts containing “Michael Jackson” totaled more than 100,000 per hour. That put the momentary news of Jackson’s death equal to the peak surrounding the Iran protests ten days before.
